Phone Directory

You have come to the right place to get in contact with us.

Not a member yet?  If you would like more information about our plans, please call our licensed sales agent.  They will be glad to answer any questions you may have. 

Allwell Members:  Please call Member Services for your plan listed below.  Member Services can assist you with the following: 

• Locate a Primary Care Physician or Specialist
• Part C (Medical) Coverage Information and Requests
• Part D (Prescription Drug) Coverage Information and Requests
• Part C (Medical) Grievances, Complaints or Appeals
• Part D (Prescription Drug) Grievances, Complaints or Appeals
• Pharmacy Reimbursement Requests

Allwell from Managed Health Services (MHS)

Mailing Address:

Allwell from Managed Health Services
550 N. Meridian Street, Suite 101
Indianapolis, IN 46204

Member Services:

• 1-855-766-1541 (HMO and PPO)
  1-833-202-4704 (HMO SNP)
  (TTY: 711)
• From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.

Not yet a member?

• 1-877-891-6093
  (TTY: 711)
• From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.

Provider Services:

• 1-855-766-1541
  (TTY: 711)
• 8 a.m. to 5 p.m., Monday - Friday